TERMS & CONDITIONS
TERMS & CONDITIONS
TERMS & CONDITIONS
These terms and conditions and any details set out in an order form or other document referencing them (collectively, the “Agreement”) shall govern the use of the SkyFlok Storage Aggregation platform and related applications (the “Platform”).
1 THE PARTIES
1.1 The Agreement is entered into between Chocolate Cloud ApS (“We”, “Us”,”Our”) and the legal entity designated (“You”, “Your”) in connection with subscribing to, or renewing a subscription for, the Platform. If no such legal entity is designated the Agreement shall be deemed to have been entered into with you as an individual and the terms ”You” and ”Your” shall be construed accordingly.
1.2 You represent and warrant that You have the right, title and authority to enter into the Agreement on behalf of any legal entity designated, cf. Clause 1.1.
2 ABOUT THE PLATFORM AND US
2.1 The Platform has been developed with the aim of making the distribution of files across multiple third party cloud platforms designated by You (the “Cloud Providers”) easy and seamless without compromising on flexibility. In addition the Platform offers many advanced features aimed at improving the security, privacy, reliability and download speeds in respect of the data transferred via the Platform.
2.2 You are always welcome to contact Us by using the contact form available on webpage at https://www.chocolate-cloud.cc/ or by using the contact details specified below if You have any queries in respect of the Platform, the Agreement or otherwise:
Chocolate Cloud ApS
Niels Jernes Vej 10
9220 Aalborg Øst, Denmark
Phone: +45 22628620
3 YOUR SUBSCRIPTION
3.1 Subject to Your payment of the fees set out in the Agreement, we grant to You a worldwide, non-exclusive, non-sublicensable, non-transferable and revocable right to access and use the Platform in accordance with the Agreement.
3.1 When a subscription for the Platform is entered into We will send the login credentials needed to access and use the Platform to the e-mail address provided by You. You agree only to use the Platform for Your own benefit and not to share the login credentials with anyone who are not licensed to use the Platform under this Agreement. Upon becoming aware of any unauthorised access to or use of the Platform You shall immediately notify Us.
3.2 Unless otherwise agreed, the payment terms in respect of the fees shall be 3o days from the date of the invoice which will be sent to the e-mail address specified by You when you subscribed to the Platform.
4 YOUR DATA
4.1 The Platform allows You to transfer data from and to the Cloud Providers designated by You. The ownership of any such data transferred by You shall remain solely with You or (if applicable) your licensors and You shall be solely responsible for it pursuant to Clause 11.
4.2 To the extent necessary to facilitate your use of the Platform or provide any additional services requested by You, You shall grant to Us, or (if applicable) procure the grant to Us of, a worldwide, royalty free, sub-licensable, transferrable license to use any data transferred via the Platform, including for example by means of copying it and transferring it to the Cloud Providers designated by You.
5 DATA PROTECTION
5.1 You are the data controller and We are the data processor in respect of any personal data that You transfer via the Platform. Accordingly, We will only process such personal data in accordance with the data processor agreement included in Schedule 1 and it is Your sole responsibility to ensure that You have the requisite legal basis for processing, and for instructing Us and our sub-contractors (including the Cloud Providers) to process, the personal data transferred via the Platform.
5.2 When You subscribe to, or renew a subscription for, the Platform or request other services You agree to share certain personal data with Us such as Your name, address, e-mail address and phone number for the purpose of, amongst others, allowing Us to manage Your subscription to the Platform. We are the data controller in respect of any such personal data and We will only process it in accordance with Our privacy notice which is available here and which We strongly encourage you to read. You can rest assured that We take Your privacy serious at all times.
6 YOUR LOGIN CREDENTIALS
6.1 When You subscribe to the Platform We will create a user account for You and send You an email containing the login credentials needed to access and use the Platform. The email will be sent to the e-mail address You provided to Us.
6.2 You agree not to share Your login credentials with any third party and to hold Us harmless for any loss or damage caused by any unauthorized access and use of the Platform taking place by use of said login credentials. Upon becoming aware of any unauthorized access to or use of the Platform You shall notify Us without undue delay using the contact details specified in Clause 2.
7 OUR INTELLECTUAL PROPERTY RIGHTS
7.1 This Agreement does not entail any transfer of intellectual property rights to You. You acknowledge and agree that any and all right, title and interest in and to the Platform shall remain vested exclusively with Us and (if applicable) our licensors.
7.2 You shall not (i) alter, enhance, or make derivative works of the Platform, or (ii) reverse engineer, disassemble, decompile or otherwise attempt to derive source code from the Platform, except to the extent permitted by compulsory applicable law.
8 UPDATES AND CHANGES TO THE PLATFORM
8.1 We may from time to time update the platform in order to for example make available new or improved functionality, introduce changes to the user interface or remedy software bugs, but are not obliged to do so. For the avoidance of doubt, any such updates shall be deemed part of the Platform for the purposes of the Agreement unless You are notified that separate terms and conditions apply in which case they will take precedence.
8.2 We may from time to time decide to remove or change certain functionality of the Platform. In case of any material changes to the functionality which adversely impacts Your ability to use the Platform, You shall have the right to terminate the Agreement with immediate effect and We will reimburse you any fees paid in advance to the extent the relate to a period of time following the effective date of termination.
9 AVAILABILITY OF THE SERVICE
9.1 We use all commercially reasonable efforts to ensure that the Platform is accessible at all times. However, you acknowledge that at times the Platform may be unavailable, or its functionality limited, due to server or software maintenance and updates.
9.2 We reserve the right to temporarily disable access to the Platform and/or terminate the Agreement with immediate effect and without prior notice if deemed necessary (in Our sole discretion) to prevent any use of the Platform contrary to the Agreement, including, but not limited to, if We suspect that Your user account has been compromised or that the Platform is being used contrary to Clause 10.2.
10.1 We warrant that, to the best of our knowledge, Your use of the Platform will not infringe any third party rights, including intellectual property rights.
10.2 You warrant i) that any data, including, but not limited to, text, video, image or sound files, transferred to or from the Platform via your user account does not infringe any third party rights or violate applicable law, and ii) that the Platform is not otherwise used in connection with any illegal, fraudulent or defamatory activity.
11 LIMITATION OF LIABILITY
11.1 Neither party shall be liable for i) any special, indirect or consequential damage or loss, including loss of profits, contracts, business or anticipated savings, or ii) damage or loss, including loss of data, caused by circumstances beyond that party’s control, including, but not limited to, in respect of power outage, natural disasters, civil unrest, war, terror, strike or other labor issue, computer virus, denial of service attacks, or interruption or failure of the internet.
11.2 We do not warrant that the Platform is fit for any particular purpose and do not assume any liability for i) data transferred via the Platform (except as specified in Clause 5), ii) any damages arising in connection with Your use of the Platform, or iii) the availability of the Platform, expect if expressly specified in the Agreement.
11.3 Notwithstanding anything to the contrary, and with the exception of any breach of Clause 3 or 2, either party’s liability under this Agreement shall be limited to the aggregate amount paid by You under this Agreement during the twelve calendar months immediately preceding the date on which the claim for breach is made.
12 TERM AND TERMINATION
12.1 The Agreement shall enter into force when a subscription for the Platform is entered into and shall remain in force until the agreed expiration of the subscription (the “Term”) or until terminated in accordance with this Clause 12. Upon expiration of the initial Term, or any renewal hereof, the Agreement will automatically be renewed for another period equal to the initial Term unless a party notifies the other at least 30 days prior to the expiration date that the Agreement shall not be renewed.
12.2 Notwithstanding the foregoing, We reserve the right to terminate this Agreement at any time without liability if any of the Cloud Providers designated by You i) cease to provide their services, or ii) terminate their agreement with Us, and no substitute Cloud Provider can be found and agreed within a time limit allowing Us to continue performance under this Agreement. Any fees paid in advance under this Agreement will in case of such termination be reimbursed to You to the extent that they relate to a period of time following the effective date of termination.
12.3 We reserve the right to terminate this Agreement for convenience if, upon having been notified, You do not accept any changes to this Agreement, cf. clause 14.1, or the Privacy Notice referred to in Clause 5.2.
12.4 This Agreement may upon prior written notice be terminated immediately by either party for cause in case the other party commits a material breach hereof. For the avoidance of doubt, any breach of Clauses 3 (including Your failure to pay the subscription fees), 5 or 10 shall be deemed a material breach of this Agreement.
12.5 Upon termination of this Agreement, regardless of cause, You shall cease use of the Platform immediately and You will no longer be able to access any data transferred via the Platform to the Cloud Providers. It is Your own responsibility to backup any data transferred to the Cloud Providers via the Platform prior to termination as We may not be able to subsequently retrieve it and any retrieval (if possible) will be associated with additional fees.
12.6 Termination of this Agreement, regardless of cause, shall not affect any rights or obligations of the parties accrued prior to termination and Clauses 10 (Warranties), 11 (Limitation of Liability), 13 (Governing Law and Venue), and 15 (Miscellaneous) shall survive termination or expiration of this Agreement.
13 GOVERNING LAW AND VENUE
13.1 Any dispute arising out of or in connection with the Agreement, including any dispute regarding the existence, validity or termination thereof, shall be settled exclusively by the laws of Denmark without regard to any choice or conflicts of law rules.
13.2 The exclusive place of jurisdiction shall be Aarhus, Denmark.
14 AMENDMENTS TO THE AGREEMENT
14.1 We reserve the right to amend this Agreement at any time with a notice . If You do not terminate Your subscription to the Platform the amended terms and conditions shall be deemed accepted as of their effective date.
15.1 Neither Party may transfer its rights or obligations under this Agreement to any third party. However, notwithstanding the foregoing We reserve the right to transfer Our rights and obligations under the Agreement in case of a merger, de-merger or accusation involving all or a substantial part of Our assets.
15.2 Should one or more of the provisions of the Agreement be or become invalid, this shall not affect the validity of the remaining provisions hereof. To the extent possible any invalid provision shall be replaced with a valid provision that reflects the intention underlying the invalid provision as closely as possible.
15.3 All notifications required pursuant to this Agreement shall be in writing (email being sufficient). It is Your responsibility to inform Us about any changes in respect of Your contact details.
15.4 In the event of any conflict between these terms and conditions and the terms set out in an order form or other document referencing them, these terms and conditions shall take precedence.
(last updated 23.02.2018 )
This Privacy Notice (“Notice”) describes how Chocolate Cloud ApS (“We”, “Us”, “Our”), when acting in the capacity as data controller, collect and use Your personal data, including when You subscribe to, or renew a subscription for, the SkyFlok Storage Aggregation platform (the “Platform”), request other services, or visit Our website and application.
You acknowledge and agree that Your personal data may be processed in accordance with this Notice. Failure to provide any personal data requested may prevent Us from entering into a contract with You and from performing under any such contract already entered into.
1 CONTACT DETAILS
1.1 We are the data controller pursuant to the Danish Data Protection Act and all other applicable law from time to time relating to the processing of personal data, including (when applicable) the General Data Protection Regulation (EU) 2016/679 of the European Parliament.
If You have any comments or enquires related to this Notice please do not hesitate to contact Us at:
Chocolate Cloud ApS
Niels Jernes Vej 10
9220 Aalborg Øst, Denmark
Phone: +45 22628620
2 PERSONAL DATA COLLECTED
We collect certain personal data about You for the purposes specified in section 3
2.2 We collect any personal information that You provide Us with directly, including when You subscribe to, or renew a subscription for, the “Platform”, request other services or engage in correspondence with Us.
In addition, We automatically collect certain information about Your use of Our websites and applications, including the pages visited and your IP address.
We do not collect any information in respect of payment details, such as credit card or bank account number. Such information is processed solely by Our payment services providers.
3 HOW WE USE YOUR PERSONAL DATA
We may use Your personal data for the following purposes:
1. to provide the services requested by You, including to manage Your subscription to the Platform, to invoice You and for debt recovery;
2. to provide You with customer service and to communicate with You about Our services, including for example in respect of changes to Our services or Our terms and conditions;
3. to help Us better understand how Our services, including Our website(s) and Our application(s), are being used in order to personalise them and to facilitate improvements hereof and the development of new services;
4. to communicate with You about special offers, promotions, and other news about Our services or those offered by Our selected partners, including via email, telephone and/or text messages, but always subject to Your explicit consent;
5. to prevent, detect and investigate fraud or illegal activity related to Our services; and
6. to comply with Our legal obligations and for establishing, exercising or defending Our legal rights.
5 THIRD PARTY RECIPIENTS OF YOUR PERSONAL DATA
The below categories of third parties may process Your personal data:
1. service providers assisting with Our business activities such as Our payment services providers, hosting providers, providers of IT support, accounting firms and law firms;
2. regulators and public authorities, such as the police, but only to the extent required by law, court order or if necessary to establish, exercise or defend our legal rights, including in relation to suspected or attempted fraud;
3. Our affiliates (if any), and
4. other third parties with Your consent or if they are involved in a merger, de-merger or a sale which involves all or part of Our business or assets.
You can rest assured that any such transfer of Your personal data will take place in accordance with applicable data protection legislation and subject to appropriate security measures.
6 TRANSFER OF YOUR PERSONAL DATA OUTSIDE OF THE EUROPEAN ECONOMIC AREA (EEA)
Some of the third parties to whom We may transfer Your personal data may be located outside of the EEA.
If We transfer any of Your personal data to countries outside of the EEA which do not provide an adequate level of protection according to applicable data protection legislation We will always ensure that appropriate safeguards to protect Your data are in place. In this respect We may rely on standard data protection clauses adopted by the European Commission or Privacy Shield certification (only relevant to the US). If You would like more information about the measures in place to protect Your data, please contact Us using the contact details specified in section 1
7 LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
We will process Your personal data in accordance with this Notice because it is necessary:
1. for the performance or entering into a contract with You, including in order to provide You with Our services;
2. for compliance with Our legal obligations, including in respect of accounting; or
3. for the purpose of furthering our legitimate interests, including in respect of improving or developing services, including Our website(s) and application(s), operating Our website(s) and application(s), carrying out marketing and to prevent, detect and investigate fraud or illegal activity.
6.2 We will also process Your personal data on the basis of any consents provided by You, for example to communicate with You about special offers, promotions, events and other news about Our services or those offered by Our selected partners.
8 PROTECTION AND STORAGE OF YOUR PERSONAL DATA
We take Your privacy serious and will accordingly ensure that appropriate technical and organisational safeguards are in place at all times in order to protect Your personal data against unauthorised or unlawful processing and against accidental loss, damage, destruction, alteration or disclosure.
The personal data We collect about You will only be stored by Us for as long i) as You have a user account with Us or as otherwise necessary for Us to provide the services requested by You, or ii) as required by applicable law. Any data kept longer will be anonymised.
9 RIGHT TO ACCESS AND RECTIFY YOUR PERSONAL DATA
Subject to certain conditions set out in data protection legislation, You have the following rights in respect of Your personal data:
1. the right to obtain a copy of the personal data We have collected about You and to transmit said copy to another data controller;
2. the right to update or amend the personal data We have collected about You if it is inaccurate or incomplete;
3. the right to erase or restrict the processing of the personal data We have collected about You;
4. the right to object to the processing of the personal data We have collected about You, including in respect of any data processed for direct marketing purposes;
5. the right to withdraw any consents You have provided in respect of our processing of Your personal data; and
6. the right to lodge a complaint with the Danish Data Protection Agency (“Datatilsynet”).
10 CHANGES TO THIS NOTICE
From time to time We may change this Notice. Changes made to this Notice will be notified to you by email where appropriate. In case You do not accept the changes within the deadline stated in the email (which will be no less than thirty (30) days), We may have to (and reserve the right to) deny You access to use Our services or terminate any agreement with You pursuant to Our Terms and Conditions.
1 THE SCOPE OF THE AGREEMENT
1.1 In this Schedule, Chocolate Cloud ApS will be referred to as the “Data Processor” and You will be referred to as the “Data Controller”.
1.2 The Data Processor will during the term of this Agreement be processing personal data on behalf of the Data Controller for the purpose of providing the Platform (the “Purpose”).
1.3 The Data Processor will be processing the types of personal data as provided to the Data Processor via the Platform by the Data Controller.
1.4 The categories of data subjects include the individuals about whom personal data is provided to the Data Processor via the Platform by the Data Controller.
2 INSTRUCTIONS AND SECURITY
2.1 The Data Processor shall only process personal data on behalf of the Data Controller and only on instruction from the Data Controller.
2.2 The Data Processor shall implement appropriate technical and organizational security measures to protect data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure, abuse or other processing in violation of the provisions laid down in the Directive 95/46 EC of the European Parliament and the Council and any applicable laws implementing it and/or any latter amendments hereof, including the Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing the EU Directive (hereinafter referred to as the “Data Protection Legislation”).
2.3 Upon the Data Controller’s written request, the Data Processor shall permit the Data Controller or any third party appointed by the Data Controller (subject to reasonable and appropriate confidentiality undertakings), to audit the Data Processor’s data processing activities and comply with all reasonable and commercially viable requests or directions by the Data Controller to enable the Data Controller to verify and/or procure that the Data Processor and/or sub-processors are in compliance with their obligations under this Agreement and the Data Protection Legislation. The Data Processor shall be entitled to charge the Data Controller a reasonable fee for its assistance in relation to the conduct of any audits.
2.4 The Data Processor must upon the request of any public authority, grant the authority access to perform an audit or other investigation of the processing of Personal Data conducted by the Data Processor. The Data Processor shall accommodate any request made by the public authority for copies of the auditing reports performed in accordance with Clause 3. The Data Processor shall without undue delay inform the Data Controller in writing upon receiving such request, unless expressly prohibited by the public authority.
2.5 The Data Processor will ensure that the employees processing personal data on its behalf have committed themselves to the obligation of confidentiality regarding any personal data processed under this Agreement. The obligation of confidentiality will continue after the termination of the Agreement.
3.1 The Data Processor may only sub-contract its processing operations performed on behalf of the Data Controller to another data processor upon written approval by the Data Controller. At the time of entering into this Agreement, the Cloud Providers designated by the Data Controller shall be deemed to have been approved in writing.
3.2 Where the Data Processor sub-contracts its obligations, as described in Clause 1 above, it shall do so only by way of a written agreement with the sub-processor which imposes the same obligations on the sub-processor as are imposed on the Data Processor under this Agreement.
3.3 The Data Processor or any of its sub-processors may transfer personal data processed on behalf of the Data Controller out of the EU/EEA.
3.4 Data Processor will comply with the applicable law and any requirements established by any data protection authority or other government authorities necessary for the granting of approval by such authorities for the transfer of personal data outside of the EU/EEA.
4 DATA BREACH NOTIFICATION
4.1 The Data Processor shall without undue delay notify the Data Controller in case of breach of personal data processed under the Agreement.
5.1 This Agreement shall be in force as long as the Data Processor provides services in accordance with the Purpose to the Data Controller.
5.2 Upon termination of the Agreement, the Data Processor must return all material containing personal data, or upon request from the Data Controller delete the personal data and delete existing copies unless otherwise is required by applicable law.
(last updated 23.02.2018 )
Thank you for visiting the skyflok.com website (“Website”) operated by Chocolate Cloud ApS (“We”, “Us”, “Our”).
1.2 Cookies are small text files placed on your device. There are two main types of cookies:
Session cookies are temporary cookies that expire at the end of a browser session, for example when you leave the website.
Persistent cookies on the other hand are stored on your equipment between browsing sessions until they expire or are deleted. They therefore enable the website to “recognise” you on your return and this in turn allows for a more personalised browsing experience.
1.3 We use both session and persistent cookies for the following purposes:
Identification. In order to personalise the Website, We store a unique ID number to identify you, when the site is reloaded or navigates to a different path. These session cookies allows us to distinguish you from other users of the Website and helps Us provide you with a more personalised browsing experience.
1.4 All the cookies set are third party cookies issued by service providers other than Us (for example Google).
2 HOW TO DELETE OR BLOCK COOKIES
2.1 If you wish to delete cookies stored on your device, including by Our Website, you can press the shortcut keys: CTRL + SHIFT + DEL (PC) or COMMAND + SHIFT + DEL (Mac).
2.2 Alternatively, you can visit the websites listed below which contain additional information on cookies, including how to delete or block them on various browsers:
Internet Explorer – Guide to Internet Explorer
Firefox –Guide to Firefox
Chrome – Guide to Chrome
Safari – Guide to Safari